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Book Quote	We're going to do less with less. That doesn't mean we're going to do it poorly. General James Amos | Similar | Like or Don't Like? Share Quote...
Book Quote	Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. Peter Drucker | Similar | Like or Don't Like? Share Quote...
Book Quote	Quality is not set by the price on the menu, but rather the cooks and waitstaff who internalize great customer service. L.B. Wright | Similar | Like or Don't Like? Share Quote...
Book Quote	Quality is everyone's responsibility. W. Edwards Deming | Similar | Like or Don't Like? Share Quote...
Book Quote	We are willing to invent. We are willing to think long-term. We start with the customer and work backwards. And, very importantly, we are willing to be misunderstood for long periods of time. Jeff Bezos (Amazon CEO) | Similar | Like or Don't Like? Share Quote...
Book Quote	A little inaccuracy sometimes saves tons of explanation. H.H. Munro (Saki) | Similar | Like or Don't Like? Share Quote...
Book Quote	Quality is never an accident. It is always the result of intelligent effort. John Ruskin | Similar | Like or Don't Like? Share Quote...
Movie Quote	They FUCK YOU at the drive-thru, okay. They FUCK YOU at the drive-thru! They know you're gonna be miles away before you find out you got fucked! They know you're not gonna turn around and go back, they don't care... Lethal Weapon 2 Leo Getz (Joe Pesci) Similar | Like or Don't Like? Share Quote...
Movie Quote	Well-well look. I already told you: I deal with the god damn customers so the engineers don't have to. I have people skills; I am good at dealing with people. Can't you understand that? What the hell is wrong with you people? Office Space (1999) Tom Smykowski (Richard Riehle) Similar | Like or Don't Like? Share Quote...
Book Quote	Disservice - It takes months to find a customer, but only seconds to lose one... the good news is that we should run out of them in no time. Despair.com | Similar | Like or Don't Like? Share Quote...
Book Quote	Customer Care - If we really cared for the customer we'd send them somewhere better. Despair.com | Similar | Like or Don't Like? Share Quote...
Book Quote	Customer Disservice - Because we're not satisfied until you're not satisfied. Despair.com | Similar | Like or Don't Like? Share Quote...
Book Quote	Apathy - If we don't take care of the customer,maybe they'll stop bugging us. Despair.com | Similar | Like or Don't Like? Share Quote...
Book Quote	Any customer can have a car painted any colour that he wants so long as it is black. Henry Ford, 1909 | Similar | Like or Don't Like? Share Quote...